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Find answers to common questions about the accommodations, the booking process and our policies.
They operate mainly in Santa Marta and Medellin, focusing on quality and customer experience in those cities.
Yes, they help with all regulations such as Foreign Guest Registration in SIRE, RNT registration, TRA registration, FONTUR registration and settlement, among others.
No, they do not impose permanence clauses; owners may terminate the collaboration at any time.
They promote the properties on Airbnb, Booking, Vrbo, Direct Channel with the community and other channels, using a Channel Manager to optimize the ads.
They charge a 20% fee on total bookings generated through different sales channels.
Yes, the owners can dispose of their apartment at any time, as long as it does not affect an already confirmed reservation and they give prior notice.
Wai Blue takes care of the cleaning with trained and reliable staff. The cleaning fee is paid by the guest.
They use specialized software to set dynamic rates, but the owner has the final say.
Yes, they offer extra services such as dinners in local restaurants, tours and other experiences, in collaboration with local partners.
Yes, they provide additional services such as maintenance assistance, package receiving and shopping for the apartment at no additional cost, but the costs associated with maintenance will be the responsibility of the owner.
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We are Waiblue we cover a line of property management for temporary rentals in Santa Marta and Medellín.
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